Payment Policy

1. External payment

Campaign fees are collected through external payment methods configured for each campaign (for example Wave payment links). When you pay, you complete checkout on the payment provider website. We do not collect or store full card numbers in this application.

2. Blocks, credits, and verification

Pricing is shown per campaign, typically as a price per prepaid block of sessions. The number of sessions per block is set per campaign by an administrator.

After you pay externally, you must complete the in-product steps so an administrator can match your payment. Enrollment and credits become active only after verification according to workflow shown in the product.

3. Ledger

Session credits are tracked in a ledger. Adjustments by administrators require a note in the system. Ledger entries are part of the financial record for your enrollment.

4. Taxes and fees

Displayed prices may or may not include taxes depending on administrator configuration and your jurisdiction. Any processor or bank fees imposed by your financial institution are your responsibility.

5. Disputes with the payment provider

Chargebacks and disputes filed with your bank or the payment provider may affect your enrollment. We may suspend access pending resolution.

6. Changes

Campaign pricing and payment links may change for future purchases. Existing verified credits are governed by the campaign rules in effect at verification unless an administrator documents a change.